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Help Center

Submit a Ticket
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Getting Started

13
  • Quick Start Guide
  • Import EndNote library into ReadCube
  • Migrating from Mendeley to ReadCube
  • How to Import Content into Your ReadCube Library via CSV
  • Shortcuts presently supported
  • Getting Started with ReadCube
  • ReadCube System Requirements
  • Installing the ReadCube (Papers) Desktop Application
  • ReadCube Desktop App vs Web App
  • Duplicate Merging During Import
  • How to Import Content into ReadCube
  • Article Matching (Manual and With Helper)
  • How to get Help/Support
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Installation and Setup

11
  • How To Set Up My Institutional Proxy in ReadCube?
  • ReadCube Web App URL Update (March 2026)
  • Secure Proxy Service for Enterprise Accounts
  • Deploying the Desktop app for Enterprise Customers
  • Instant Access vs. Request PDF: Comparing Document Delivery Options
  • Step-by-Step Guide: Deploying the ReadCube Edge Extension via GPO
  • Import From Another Reference Manager
  • How to Add Metadata-Only References to Your ReadCube Library
  • How to Import Pubmed .Nbib Files Into Papers
  • Importing Your Library From EndNote [ReadCube Desktop]
  • How to Import Records from ClinicalTrials.gov into ReadCube
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Search & Discover

13
  • Saving Search Options in ReadCube
  • ReadCube Query Builder
  • Introduction to ReadCube Search
  • Email Summaries
  • Ordering Reprints
  • Advanced Searching (In Library)
  • Find Related Articles Using the ReadCube Reader
  • Organization-wide Search
  • Introduction to ReadCube Query Builder
  • What are ReadCube Recommendations?
  • Full text search
  • Auto Deposit Search into Library
  • Importing Grey Literature Into ReadCube
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AI Assistant

4
  • AI Email Notifications
  • Introduction to ReadCube AI Assistant
  • Chat with PDF
  • Chat with Library
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Research Assistant

4
  • Using and Managing Your Research Assistant Chats
  • Data Sources for Research Assistant FAQ
  • Introduction to Research Assistant
  • Query types you can try with Research Assistant
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Literature Monitoring

4
  • Auto Deposit Search into Library
  • Full text search
  • AI Filtering in Search
  • Using the AI Query Builder in ReadCube Search
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Read & Annotate

13
  • Library Search Result Highlighting: See Why Your Search Results Matched
  • PDF Reader Overview
  • How Can I View Figures in the Reader?
  • How to Enable Dark Mode for the Reader?
  • How Can I Navigate Directly From an Inline Citation to an Article/Reference?
  • How to Export PDF Notes
  • How to View an Article’s Full Reference List in the Reader
  • How to View Supplementary Information in Reader
  • How to View Supplementary Files in Reference Entries
  • Print PDF with my highlights attached
  • Toggle Dark Mode for the Reader
  • Annotation Options in the PDF Reader
  • How To Download the PDF Version of an Article From the Reader
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Organize

15
  • Bulk Editing Metadata in ReadCube
  • Metadata Resolving & Incomplete Records
  • Creating a Filtered List
  • How to Organize Articles in ReadCube: A Step-by-Step Guide
  • ReadCube Library View: Customizing Your Library
  • Introduction to Smart Lists
  • Introduction to Custom Fields
  • Enhanced Patent Matching
  • Citing organizations as authors
  • Authors with multi-text names
  • An Article Was Mis-Labelled as a Supplement (Or Vice Versa)
  • Import by Use of .ris File From External Database – With PDFs and Without PDFs
  • How to export library from the ReadCube (web and desktop)
  • How to Export Your ReadCube Library With and Without PDFs
  • CSV Import/Export
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SmartCite

11
  • How to Use Footnotes with SmartCite
  • Vancouver citation style renamed
  • Converting an EndNote formatted document into SmartCite
  • Customizing Inline Citations
  • Update/Change Citation Style in Smartcite
  • Converting SmartCite Citations into EndNote Friendly Format
  • How do I add a custom citation style to the SmartCite Add-in?
  • Deploying SmartCite for ReadCube
  • Using section bibliographies in SmartCite
  • Citing organizations as authors in ReadCube
  • Using hyperlinks in SmartCite bibliography
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Collaboration

7
  • Collection not accessible
  • Introduction to Public Lists
  • Create shared annotations
  • Group Management
  • Enterprise Permissions for Shared Libraries
  • How do I create a Shared Library?
  • What are the user permission levels of a Shared Library?
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Library & Device Sync

2
  • How to Enable Additional Sources in the ReadCube PDF Reader
  • How to Connect ReadCube to Overleaf
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Browser Extension

10
  • Supported Publisher Sites
  • Save to Library Feature
  • The Browser Extension on Non Supported Websites
  • What Browser Versions Support the ReadCube Web App?
  • How to Import References from Web Pages and Search Results
  • How to Install the ReadCube Browser Extension
  • About the Extension Sidebar
  • What Do the Browser Extensions Buttons Mean?
  • How to deploy the ReadCube Chrome extension via GPO
  • Browser Extension on Google Scholar
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Mobile

3
  • Using ReadCube mobile offline
  • ReadCube Mobile App Overview
  • Double-page PDF view in Papers mobile app
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Accounts & Billing

8
  • Upgrade to ReadCube Enterprise
  • ReadCube Refund Policy
  • Bulk Ordering with Document Delivery
  • Deactivating users as a ReadCube admin
  • How to Update Your Company Name and Billing Information in ReadCube
  • Minimum Number of Seats for ReadCube
  • What is Document Delivery?
  • Forgot password
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Legacy Desktop Application (4.0)

6
  • Citekey Management
  • Syncing Your Library Offline
  • Introduction to SmartCite for Citekeys
  • File Management
  • Downloading PDFs/Offline Access
  • Watch Folders
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ReadCube Mobile App Overview

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Updated on April 15, 2025
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